New IRCTC Website, App Will Focus On This Single Factor: Checkout New Features, Facilities & More

At the noon of 31 December 2020, Railway Minister Piyush Goyal will launch the revamped website of IRCTC. This revamped website will have better features and facilities for the passengers.

IRCTC eticketing website, Goyal said on December 25, said that should have the all features for ease of booking by the passengers.

Holistic Experience :-

The railway minister reviewed the up gradation being worked for the Eticketing system. Holistic convenience should be provided to the passengers through eTicketing website, said Goyal. Along with Simple Design & Enhanced Features, Railways is working to enhance user personalization and facilitation of their eticketing website.

IRCTC Ticketing website of the Indian Railways provides the facility of online passenger reservation in the trains being run over IR touching the lives of most citizens for their rail travel needs.

Impetus and emphasis, since 2014, is given on improving the public experience in the domain of ticket booking as well as travelling convenience.

The Railway Minister felt that since IRCTC website is the first point of contact for citizens who want to travel with the Railways, the experience must be friendly as well as convenient. Growing number of people, under new digital India are moving towards booking the tickets online as opposed to earlier going to the reservation counters, hence IRCTC website needs to really double it’s efforts to constantly upgrade itself.

All possible efforts would be made to further improve the functioning of website, assured officials of RB, CRIS and IRCTC to Goyal.

Various Modern Features:-

In the year 2018, the e-ticketing website of Indian Railways was upgraded and the need to ‘Log In’ was done away with. Also, various other modern features were introduced such as

• Vikalp feature
• Waitlist prediction feature
• New user interface
• Payment option by six banks as ‘preferred banks’, etc.