Apple announced on Wednesday that it will begin offering spare parts and tools to the general public for doing their repairs on some iPhone phones and Mac computers for the first time.
Self Service Repair Programme
Apple launched a service in 2019 that allows independent repair shops to purchase its components, tools, and instructions. In addition to the 5,000 directly licenced service providers, Apple said there are now 2,800 independent businesses in its programme.
“Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed,”
“In the past three years, Apple has nearly doubled the number of service locations with access to Apple genuine parts, tools, and training, and now we’re providing an option for those who wish to complete their repairs.”
Jeff Williams, Apple’s chief operating officer
Initial Phase Of The Program
So the program will have different phases, initially the most frequently repaired components, such as the iPhone display, battery, and camera. Additional repair capabilities will be available later next year.
More than 200 different parts and tools will be available at the new store, allowing customers to complete the most common iPhone 12 and iPhone 13 repairs.
Customers will be able to purchase parts and tools at the same prices as independent repair shops. They will also be able to return old components to Apple for a discount after completing a repair.
The programme will start in the United States early next year and expand to more nations later that year, according to Apple.
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