Fraud Alert By Google Pay! Follow These Instructions To Stop Fraudsters From Stealing Your Money
So now Google has come up with a note on the best practices to use Google Pay safely and keep fraudsters and cybercriminals at bay.
How Does Authentication Work In Google Pay?
As per the reports, Google has now advised users to keep their UPI pin confidential. Now Google Pay comes with two layers of protection.
According to that, the first step unlocks the payment application and the second step (UPI pin) lets you complete the payment process.
Also In a new ad campaign by Google, they have advised the users to keep the UPI pin secret as they’d do for the ATM pin.
Apart from this, the company also asks users to download trusted applications on their devices.
In the occurrence of any suspicious activity, the users should reach out to the customer care.
What To Do When You Recieve Suspicious Calls According To Google?
Google has given some examples to handle calls without context.
“When you receive a call from an unknown number, be very alert. If they claim to be calling from your bank/retailer/insurance but YOU don’t recognize them, be wary. If the conversation turns to asking information about government IDs, documents, personal financial data like your PIN, bank account number, UPI ID, immediately
disconnect! Remember: You are not required to ever, EVER, reveal these details to anyone, no matter how convincing they sound.”
What Users Should Never Do When You Get Such Calls or Messages?
Goole has provided a list of things that users shouldn’t ever do in the occurrence of any suspicious call or message.
- “Give in to requests for making an instant transaction, especially while on the call or while online, where the caller says they are standing by.
- Click on a link sent over SMS/email
- Download or install an app/file while on call
- Share your screen laptop or phone screen using a software or weblink they send you.
- Reveal your government ID, PIN, UPI ID, or any bank details over the phone.
- Requests to fill an online form, even if it looks legitimate. Fraudsters often create fake web pages that appear familiar, with logos and designs that resemble your bank or app.”
What To Always Keep In Mind?
Google has provided certain guidelines that users should always keep in mind.
- Your UPI PIN is only needed to send money. Receiving needs no PIN. In case if someone asks you to enter a PIN, it means you are approving an outward payment.
- Never make a financial transaction — be it a recharge, bill payment, or anything else while distracted. And never do it under pressure with someone on the phone line.
- Always do it with a clear head and give it your full attention.
What About Other Online Payment Platforms?
Other online payment platforms like Paytm and Phonepe has also alerted users.
One of the most popular digital payments platforms, Paytm in India was recently targeted by fraudsters as a number of users reported fraud in the name of e-KYC verification.
In response, the company issued a statement saying that the company doesn’t send such malicious messages or ask users to download any other application to complete the KYC.
“KYC can only be conducted at authorized KYC points or by our representatives at your doorsteps,” said Paytm in its advisory.
“Pls don’t trust any SMS send of blocking your Paytm account or suggestion to do a KYC. These are fraudsters attempting on your account,” Paytm’s Vijay Shekhar said in a tweet.
Apart from these, the PhonePe earlier this year released an advisory on how to tackle the growing problem of “request money fraud.”
The company in a blog post said“You post a product listing on OLX, Quikr or a similar site. The fraudster spots your listing and gives you a call saying that they are interested in buying the product. They also tell you that they’re unavailable to pay in-person and would like to make a money transfer using the PhonePe app. They might build on their credentials by telling you that they work for the Army, the Police, the Government etc,”.