Subscribing to Online Statements? Be Careful, it Could Land in Wrong Hands!
In last few years subscribing to online statements (statement delivery via email) has got quite popular, be it your Insurance company, your Mobile Operator, your Bank or many other such companies who offer various kind of services to you.
And it is not without a reason, e-statements are good for everyone involved. They are environment friendly, cut costs, time and effort to a large extent.
However, there is one serious problem that consumers need to be aware of – Your statements could actually land in someone else’s mailbox. Not only that, the information contained in the statement could harm you if it falls into wrong hands.
Let me give you some examples –
Here are couple of statements that I receive on regular basis from different companies, which are not mine, but are sent to me.
Basically, the telecom company has sent a bill / alert to the subscriber stating that his bill has been generated and the amount involved. It should actually go to a different person, but has landed in my mailbox.
So how did it happen?
I checked the real subscriber using Truecaller app, to whom this number belonged and unsurprisingly it was registered to someone else who has same first name as I had. Here is the truecaller screenshot of that subscriber.
And if you think it happens in just one-off cases, you are wrong. I know many cases and people who have received statements that don’t belong to them.
As far as mobile bills go, it may not be too dangerous, but what happens when online statements are more sensitive?
Like this one which I been receiving for past couple of months now…
Now, the statement given above is of mutual fund investments and the pdf statement of their investments is attached with the email that was supposed to go to someone else, but has been landing in my mailbox for past couple of months. I have got in touch with people who sent, but looks like the email ID has not been changed.
If such kind of emails land in wrong hands, imagine what can happen.
What is surprising in the case given above is that my name is not even remotely similar to the person to who whom this email belongs to.
What seems to have happened is the insurance company or the agency who are handling these emailers, seems to have goofed up the email IDs.
How do you ensure that this does not happen to you?
There are 2 things that are important. When you register for such a service, make sure you are very clear when stating your email ID. And most importantly, you will need to confirm it once again once it goes into the system.
It is also advisable that you keep a eye on whether you receive your statements at designated intervals. If you don’t get them, there is a high possibility that it may have landed in someone else’s mailbox.
Do you have any such examples to share? Do let us know…