This New Samsung Service Will Protect Your Private Data At Service Centres! How Will It Work?

Have you ever found yourself in a situation where your phone was up for a repair, however you were worried about your data and had to transfer some of your private data to some backup storage and then delete it from the phone and get it transferred again, all the hassle under the name of privacy and security?

If yes, and you happen to be a Samsung user than Samsung has just the thing you need. 

Samsung’s “Repair Mode”

It is new ‘Repair Mode’, Samsung will allow to retain sensitive information on the phone but will lock it out, making it inaccessible to technicians.

This update shall be launched with the Galaxy S21 series wherein the phone maker will equip users to safeguard their data when sent in for repair.

While sending a phone in for repair, this feature or mode will allow users to selectively block off data. 

This will not only allow the technicians access to phone but also at the same time give peace of mind to users.

Sometimes phones are given to Samsung for repair, however sometimes it is given to a third-party repair shop, in that case this mode is very useful.

How to Enable it?

It can be enabled by heading into the Settings menu and then going into the Battery and Device Care section. 

Phone shall reboot and the access to the important and personal information once the mode is enabled.

Access to all the stock applications will still be there in the mode. Essentially, in simpler terms, once the mode is enabled it will look like it was reset back to its factory state.

Either by using their PIN number or fingerprint, the owner of the device can regain the access to the data after the completion of repair.

Firstly this update will be offered in Galaxy S21 and later on be activated in all other models as well. 

This feature comes as no surprise, as Samsung has previously released apps like Knox and Knox Vault that aim to protect a user’s security and privacy.

Going forward, this repair mode can change the way repairs are performed. However, companies are requesting the data to be backed up.

Currently even Samsung is saying that, but down the line this industry norm can be changed by this feature.