Mobile Wallets, Non-Banking Firms Can Now Use Aadhaar For e-KYC As UIDAI Relaxes Rules

Good news for all those digital lending startups and mobile wallets that were struggling to comply with the customer verification banking guidelines, the government of India has allowed non-banking firms to verify customer data through the Aadhaar database for e-KYC authentication.

Upon the rules laid down by the government, if non-banking entities that are bound by the Section 11A of the Prevention Of Money Laundering Act, 2002 follow Aadhaar’s privacy and security standards. The government considers giving them access to biometric based database.

Three Step Process To Follow To Access Aadhaar Database.

The note, sent on May 9 to all financial regulators, including Governor of the Reserve Bank of India (RBI) and chairman of the Securities and Exchange Board of India (Sebi), lays down a three-step process that “reporting entities”  such as  mobile wallets, non banking , stockbrokers need to follow to get clearance to access the Aadhaar database.

Seek Sanction From Sector Regulator

Apply To UIDAI

Once the regulator grants permission, these entities can apply to the Unique Identification Authority of India(UIDAI).

Privacy And Security Examination.

The request for information will then be sent to the finance ministry if the exam is passed.

The eKYC facility is essential for companies that are looking to onboard customers digitally. However, following the Supreme Court ruling in September 2018, which struck down provisions in the Aadhaar Act  allowing private entities from accessing Aadhaar, these companies have been forced to move to paper-based processes for customer verification.

After passing the Aadhar Ordinance Act, earlier this year, banks and telecommunications have been allowed to access the Aadhaar details of customers who voluntarily agree to share it

But other entities such as mobile wallets are still struggling as Central Bank furthers instructs them to capture full details of their customers to keep the accounts operational.


  • According to the Payments Council Of India, this proposal to widen the access of Aadhar Database will lead to greater financial innovation and inclusion
  • This will lead to a paperless, cashless and fair digital economy.
  • It will help to prevent various scrupulous activities.

Challenges To Be Faced

  • KYC authentication agencies (KUAs) will require new licenses, while biometric authentication will still require physical presence of customers.
  • An Aadhaar based verification via OTP is valid only temporarily, after which full KYC through physical checkup is mandatory.

The note also highlights those entities that do not fulfill the requirements for performing Aadhaar under section 11A, the Government has full right to withdraw the notification.

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