consumer rights

With the new guidelines the RBI seeks to protect consumers against predatory, unregulated lending apps. The Reserve Bank of India has issued the first set of guidelines for digital lending. It addresses concerns consumers had with…

No Electricity? Your Power Company Will Pay You Rs 1 Lakh As Relief For Power Outage Consumer rights laid down for the power sectorDiscoms will have to pay up to Rs 1 lakh for inconsistent services. For the first time service rules…

New Consumer Protection Law Is Live, 10 Lakh Fine For False Ads, Ecommerce Return Covered: 5 Facts India is ready to welcome a change in its Consumer Protection Act with the launch of new sets of rules on 20 July, 2020. How…

Flipkart #1 In Consumer Complaints Followed By Jio, Amazon; Ecommerce #1 In Complaints!? In 2017, Govt. of India and Consumer Affairs Ministry had launched a National Consumer Helpline, for helping customers deal with bad service and…

Hyderabad Restaurants Booked For Charging Beneverages Above MRP In an interesting case observed in Hyderabad, four restaurants were booked by Legal Metrology Department, because they were charging water bottles above the MRP, and…

The Rajya Sabha on Tuesday passed the Consumer Protection Bill, 2019 that decides to provide establishment of authorities for timely and effective administration and settlement of consumer disputes. This Bill has already been passed by…

Inox is charging illegal fees from users? Leading multiplex chain Inox and India’s biggest mobile wallet Paytm, both are under police investigation for charging ‘Internet Handling Fees’ from consumers. The complaint has been filed…

eMarketer has published a report, where it predicts doomsday for Facebook. As per them, 2.1 million or 21 lakh young users will ditch Facebook in 2018; although this is a minuscule number compared to their 2 billion users globally.

On February 19, 2012, Jeeja Ghosh, an activist who is suffering from cerebral palsy, was about to board a Spicejet flight from Kolkata to Goa. She was travelling to attend a conference for differently abled people, conducted by NGO…