Et Tu Hero? After Ola, Okinawa, Hero Electric Scooter Also Catches Fire While Charging

Et Tu Hero? After Ola, Okinawa, Hero Electric Scooter Also Catches Fire While Charging
Et Tu Hero? After Ola, Okinawa, Hero Electric Scooter Also Catches Fire While Charging

Hero Electric, India’s largest electric two-wheeler manufacturer, has become the latest company to have had its e-scooter catch on fire. 

Hero Electric has over 4.5 lakh electric scooters on the road in India, and this is the first time an incident of fire has been reported in one of its scooters.

The incident took place in Odisha.


Different From Other Fire Cases

The scooter, the Hero Photon, caught on fire while it was charging and the cause is believed to be a short circuit at the power socket

Hero Electric said that this particular incident is different from the at least two dozen instances of fire in electric scooters reported recently.

It said that this incident was not due to an internal issue but a fault with the electric power socket from where it was being charged.

The Incident

It contacted the customer who said that he started hearing abnormal crackling sounds and found fumes coming from the electric switchboard of the home, adjacent to the e-scooter.

Sparks were continuously falling onto the floor and a can of paint was lying nearby.

By the time he went on to switch off the mains and try and put off the fire, it spread and burnt the rear part of the scooter and some household belongings.

Technical Team Visit Findings

Hero Electric’s technical team later visited the spot and saw that the rear part of the scooter was burnt.

They determined that the most probable cause of fire was the AC phase and earth wires of the home coming in contact with each other, (causing a) short circuit.

It also resulted in the malfunctioning of the fuses that should have cut off in the event of such a short circuit.

The company said that it has offered to help the customer replace the burnt parts on a cost basis and thoroughly test his refurbished scooter for road worthiness.

About The Model

The Hero Electric Photon is one of the highest-selling models from the company.

It runs on a 1.9 kWh lithium-ion battery, which offers a maximum riding range of 90 km and claims a top speed of 45 km/h.

About The Manufacturer

Hero Electric is India’s top electric two-wheeler manufacturer, with a manufacturing unit in Ludhiana.

It currently has more than 750 sales and service outlets across the country along with a widespread charging network and trained roadside EV mechanics.

It has been operating for the last 14 years.

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