Indian Railway Catering and Tourism Corporation (IRCTC) has tied up with India’s leading online food ordering and delivery service FoodPanda. Now, train passengers can order their meals from favourite restaurants via FoodPanda and get them delivered at train stations.
The pilot for this service has been launched at New Delhi Railway Station and will soon be extended to other cities including Mumbai, Bangalore, Pune and Chennai
Those who wish to place food order through FoodPanda app will need to so 2 hours in advance – while placing order, the customers will need to give various details including their train details, timing and seat number so FoodPanda delivery boys can deliver the food when the the train arrives at the station.
The partnership is surely a big positive for FoodPanda as well as train travellers. For FoodPanda, they will get advantage of their platform being opened up to millions of train travelers, which can help them scale their business aggressively. Also, for train travelers, they will now have wide variety of food available on train, literally from every major restaurant in the city. Not to mention benefit of all the discounts that Foodpanda offers on their app.
Over last few months, IRCTC is trying to bring about a change in the way food is served to train passengers. Just a few days back, Indian Railways announced that they will be gradually phasing out Pantry cars from all the trains and will consciously push for eCatering and Takeaways. A senior Railway official had said, “This is a long-time plan of the Indian Railways. The idea is to introduce e-catering at all stations and reduce dependency on private caterers who are in charge of pantry cars.”
Indian Railways – Evolving Constantly
Besides providing laptops, printers and wi-fi on trains, Indian Railways has gradually introduced e-catering service, wherein passengers can book a meal along with tickets online.
Additionally, passengers can now book a pizza from Dominos or a chicken burger from KFC, all while travelling in the train. Going one step further, dial-a-meal concept is also gaining foothold, and becoming an alternate way to book a meal during the travel.
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[…] Railways has been trying to increase its presence online by offering food delivery to customers directly on their seat, and partnering with some beverage chains to deliver fresh beverages. Not only food, now passengers […]
Yeah. First of all this IRCTC, secondly food partnership with IRCTC. IRCTC never have had paid any attention to the catering service. We all know quality, taste, and price of food which we get on the stations and platforms. Talking about foodpanda, foodpanda is just a food delivery service. I have never seen foodpanda into hygiene. I don’t know how the problem of passengers is going to be solved.