India-Pakistan Tensions: Airtel, Jio, Vi, BSNL Deploy Emergency Protocols


Mohul Ghosh

Mohul Ghosh

May 12, 2025


On May 7, tensions flared between India and Pakistan after Pakistan launched missiles and drones at several Indian cities. The Indian Armed Forces responded swiftly, neutralizing all threats and launching strong countermeasures. In the wake of these attacks, the Ministry of Telecommunications has urged immediate preparedness to maintain communication lifelines—especially near the international border.

India-Pakistan Tensions: Airtel, Jio, Vi, BSNL Deploy Emergency Protocols

Telecom Sector Goes on High Alert
Major telecom operators—Jio, Airtel, BSNL, and Vi—have rolled out emergency protocols to ensure uninterrupted network access. These efforts are focused on supporting Emergency Operations Centres (EOCs) across states and districts. The push follows a directive from the Department of Telecommunications (DoT), which reminded operators to follow the 2020 Standard Operating Procedures (SOPs) without delay.

Key Emergency Measures Include:

  • Ensuring all Base Transceiver Station (BTS) sites within 100 km of the border remain operational
  • Stockpiling diesel for generators to prevent power disruption
  • Deploying standby repair crews with spare parts in high-risk zones
  • Testing intra-circle roaming (ICR) functionality
  • Submitting activation requests for ICR to the Disaster Management Division

Coordinated Industry Action
Telecom executives have confirmed to Money Control that networks are stable and SOPs are being executed. “We are fully operational and closely aligned with government directives,” one senior official said. Another emphasized that coordination with local authorities in border districts has been both prompt and productive.

Why This Matters
In times of national crisis, seamless communication is vital for military operations, emergency services, and public safety. The telecom sector’s proactive response ensures that key infrastructure remains online—even under attack.


Mohul Ghosh
Mohul Ghosh
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