AI In Healthcare: Google's Powerful AI Chatbots Already Being Tested In Hospitals!


Radhika Kajarekar

Radhika Kajarekar

Jul 14, 2023


In recent years, artificial intelligence (AI) has been making remarkable strides in various industries, and healthcare is no exception. Google, a tech giant renowned for innovation, has introduced Med-PaLM 2, an advanced AI tool designed to address medical inquiries and provide valuable information. 

AI In Healthcare: Google's Powerful AI Chatbots Already Being Tested In Hospitals!

Since its testing phase at reputable institutions like the Mayo Clinic research hospital, Med-PaLM 2 has attracted attention for its potential to revolutionize healthcare services worldwide.

Google’s AI Tool ‘Med-PaLM 2’ Under Testing at Mayo Clinic

According to The Wall Street Journal, Google’s Med-PaLM 2, an AI tool developed to answer medical queries, has been undergoing testing at prestigious institutions like the Mayo Clinic research hospital since April. 

Med-PaLM 2 is a modified version of PaLM 2, which was initially unveiled at the Google I/O conference in May. PaLM 2 serves as the foundational language model for Google’s Bard.

The report reveals that Google believes Med-PaLM 2, with its updated capabilities, can be particularly valuable in regions with limited access to healthcare professionals. 

It has been trained on a curated set of medical expert demonstrations, which Google believes distinguishes it from more general chatbots like Bard, Bing, and ChatGPT, making it more proficient in healthcare-related conversations.

The Wall Street Journal also mentions a research paper published by Google in May (pdf), which pointed out some of the accuracy issues typically associated with large language models. 

Med-PaLM 2’s Performances

Physicians who participated in the study found more inaccuracies and irrelevant information in the responses generated by Google’s Med-PaLM and Med-PaLM 2 compared to those provided by other doctors. 

However, Med-PaLM 2 performed reasonably well in other metrics, such as demonstrating logical reasoning, providing consensus-supported answers, and avoiding instances of incorrect comprehension, placing it on par with human doctors.

The report indicates that customers involved in the testing of Med-PaLM 2 will retain control over their data, which will be encrypted, ensuring that Google does not have access to it.

Greg Corrado, a senior research director at Google, mentioned in the WSJ report that Med-PaLM 2 is still in its early stages. While Corrado expressed reservations about relying on it for his own family’s healthcare needs, he believes that Med-PaLM 2 has the potential to significantly augment the application of AI in healthcare, expanding its benefits by tenfold in areas where AI can be advantageous.

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Radhika Kajarekar
Radhika Kajarekar
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