Customer Service

Customers upset over failure in HDFC bank's UPI transactions RBI issued an order against HDFC bank pertaining to their sloppy servicesThe bank is restrained to work on its new digital banking initiative until it fixes the current…

Amazon India Will Hire 20,000 Employees Under Work From Home Jobs - This Is What They Need To Do! At the start of this year, the e-commerce major Amazon India had announced to create one million new jobs and employment opportunities in…

In a market packed with online grocery apps, people download apps only to get their maximum discount on their first purchase and later uninstall the app.

Shopping via e-commerce portals is something unique - Never before the E-Commerce revolution could consumers buy products without even visiting the store. But this also leads to a lot of frauds. When the consumer’s only tool to…

None of the hotel-aggregators in India have been growing as fast as OYO Rooms, and the company has disrupted the space in a very short period of time. The company has launched OYO Bazar, modified check-in times in select hotels to 6AM…

When was the last time you got a decent after sales service from the e-commerce company itself? The customer service usually directs you to the manufacturer for sorting out your issues, and this makes the whole experience terrible.…

In a report titled, “Digital disconnect in customer engagement”, Accenture Strategy brings to light the findings of consumer behavior perspectives when it comes to customer service. This report is based on the company’s eleventh annual…

While Twitter is social media platform where you converse and share with 140 characters per message, over the years, it has become the mainstays for Brands to interact with their customers. Twitter offers a fast and easy way for…

LeEco, renamed from Letv, is one of the largest online platforms for content and applications and has some extensively researched and high-end products like televisions, smartphones and bikes etc. LeEco has just entered the Indian…

When we started with our organization, our main objective was not only to create something “Big” but also to deliver a quality customer service. The most important aspect which leads to progressive locomotion of a company is the type of…