ChatGPT Will Not Train On Actual Customer Data; OpenAI CEO Says Work From Home Model Is Now Over


Rohit Kulkarni

Rohit Kulkarni

May 10, 2023


AI is the cynosure of the tech world and hence its very natural that the research and development in artificial intelligence is happening at a breakneck pace.

ChatGPT Will Not Train On Actual Customer Data; OpenAI CEO Says Work From Home Model Is Now Over

Internet is inundated with debates surrounding ethical use of AI, these also include calls for banning it all together.

As AI proliferates, many have voiced their concern over privacy.

In the wake of all this chaos, OpenAI CEO Sam Altman came out and said that the company has not trained its large language models such as GPT with paying customer data ‘for a while’. 

Altman added that customers clearly did not want OpenAI to train on their data and because of this the company has changed its plans. Reportedly, OpenAI’s terms of services were quietly updated on March 1.

Altman said that “We don’t train on any API data at all, we haven’t for a while”.

What are APIs you’ll say, so actually a software intermediary that allows two applications to talk to each other. APIs (Application programming interfaces) are an accessible way to extract and share data within and across organizations.

They are frameworks that allow users to directly access OpenAI’s software. As of now OpenAI’s portfolio of customers include Microsoft, Salesforce, and Snapchat.

Remote Work

While throwing some light on the mode of work, Altman during an event said that the era of remote work was over. 

According to Altman, staff working from the office can create new products, while those operating remotely only adds to confusion. 

Calling the WFH model as an experiment, the 38-year-old said that he considered remote work as an experiment and that it was one of the worst mistakes of the tech industry to assume that everybody could go fully remote forever.

He said “I think definitely one of the tech industry’s worst mistakes in a long time was that everybody (thought they) could go full remote forever, and startups didn’t need to be together. There was going to be no loss of creativity. I would say that the experiment on that is over, and the technology is not yet good enough that people can be fully remote forever, particularly on startups”.

OpenAI’s losses after developing ChatGPT

Notably, OpenAI reportedly doubled its losses to around $540 million in 2022. This loss can be attributed to the development of ChatGPT and cost incurred in hiring some executives from Google. 

The report highlighted the steep costs of training large language models much before ChatGPT was made available to the public.

Recently, OpenAI launched a paid version of the chatbot. However, the costs are likely to be on the rise as the company would be training future versions of its software considering the increasing number of customers using its AI technology. 

Meanwhile, it was also reported that Altman had privately suggested that his company may attempt to raise around $100 billion in the coming years to develop artificial general intelligence.


Rohit Kulkarni
Rohit Kulkarni
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