The Indian government has widened its examination of messaging platforms by issuing notices to Telegram and Signal over their username-based communication features. The move comes shortly after the Centre directed WhatsApp to pause the rollout of its proposed username feature and explain how it plans to prevent misuse.
The latest action signals growing regulatory concern over online fraud, impersonation, phishing scams and digital identity misuse that could arise from allowing users to communicate without sharing phone numbers.
Government’s Concerns Over Usernames
According to officials, the Ministry of Electronics and Information Technology (MeitY) believes username-based systems could potentially make it easier for fraudsters to impersonate individuals, organisations, financial institutions and even government agencies. The government has sought explanations from Telegram and Signal on the safeguards they have implemented to prevent such misuse.
Authorities are particularly concerned that anonymous or pseudonymous usernames could be exploited to target users through phishing campaigns, digital arrest scams and identity spoofing attempts.
WhatsApp Triggered the Latest Review
The broader review began after WhatsApp announced a new feature allowing users to create unique usernames and communicate without revealing their phone numbers. The Centre subsequently asked Meta to halt the rollout in India until consultations with the government are completed.
In its notice, the government argued that the feature could materially increase online fraud and impersonation risks. Meta was also asked to explain why regulatory action should not be initiated under India’s Information Technology Act and associated rules.
Platforms Defend Their Safeguards
WhatsApp has defended the feature, stating that it includes multiple safeguards designed to prevent impersonation and scams. The company says high-profile usernames associated with public figures, government entities and verified accounts have been reserved to prevent misuse. It has also implemented restrictions on automated username guessing and suspicious outreach attempts.
Telegram and Signal, which already offer username-based communication, have now been asked to detail the mechanisms they use to protect users from fraud and impersonation.
Increased Focus on Digital Safety
The government’s latest intervention reflects its increasing focus on digital safety and platform accountability. With cyber fraud cases continuing to rise, regulators are taking a closer look at features that could potentially be exploited by bad actors.
The outcome of these consultations could influence how messaging platforms introduce privacy-focused features in India going forward, potentially shaping future regulations around digital identity and online communications.
Summary
The Centre has issued notices to Telegram and Signal over their username-based communication features after raising similar concerns with WhatsApp. The government fears usernames could increase fraud, phishing and impersonation risks by allowing users to communicate without sharing phone numbers. Messaging platforms have been asked to explain the safeguards they use, highlighting India’s growing focus on digital safety and platform accountability.
