Customer Support

Collection Agents Confiscate Ola Cab In The Middle Of A Ride! Ola Customer Left Stranded On The Road, Says 'Avoid Ola' A family was left stranded in the middle of their journey they undertook with an Ola cab. Twitter user…

Retailer Slapped With Rs 1000 Penalty For Forcing Buyers To Buy Carry Bag, Causing 'Mental Agony' A Bengaluru man sued a cell phone retailer after he was forced to buy a carry bag promoting the retailer. Let's look into this customer…

Apple's 1st Online Store In India Offers iPhone Exchange, Customized Mac, Discounts & More! According to Apple India, its much-awaited online store is finally going to be launched in a few days, to be exact on September 23.  …

I know a friend who recently started a company. He created a financial product for the other startups. No doubt that the product was great and very useful. He kept on asking his friends for the feedback including me and we gave him generous…

Indian Ecommerce Companies listen up – Contrary to popular belief, nearly half of Indian shoppers give more importance to customer service than product price according to latest Verint research. The report released by Verint based on…

Of all the uses of social media in enterprise context, I was and still am a big fan of using social media for crowdsourcing. There have been numerous incidents where businesses have leveraged crowdsourcing to maximize and in most cases get…