CRM

For an entrepreneur who is planning to expand, these terms often trouble him. They seem to require a great deal of software knowledge which, I believe, majority of entrepreneurs (especially non-IT folks) won’t have. More than entrepreneurs,…

I know a friend who recently started a company. He created a financial product for the other startups. No doubt that the product was great and very useful. He kept on asking his friends for the feedback including me and we gave him generous…

Of all the uses of social media in enterprise context, I was and still am a big fan of using social media for crowdsourcing. There have been numerous incidents where businesses have leveraged crowdsourcing to maximize and in most cases get…

You have successfully build your business and also have clients who pay you. But, there is one thing that worries you time and again – Customer Retention. It is an on-going process and sometimes the key to long term success of your…

The Festive season is on, and understandably the updates and have been slow on trak.in. however, we have had some buzzing posts and even 2010 review on various sectors. Lets have a look... In our Media Monday section, we had an…

You have probably heard about this term, CRM or Customer Relationship Management. When I was curious to know more about it, I read not less than 15 articles, blog posts and discussed it with friends. I could get a hang of it but believe you…