Samsung was hit by a cybersecurity breach in late July that exposed personal information of some customers in the United States.
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Discovered last month
On Sept. 2, Samsung notified customers of the incident that happened in late July and was discovered on Aug.4.
It said in a statement, “In late July 2022, an unauthorized third party acquired information from some of Samsung’s U.S. systems.”
What has and hasn’t leaked
Data exposed includes name, contact and demographic details, date of birth and product registration data.
Customers’ social security numbers and credit card numbers were not affected.
Consumer devices were not affected either.
Those notified were affected
How many customers were affected isn’t something the company has shared yet.
But if any customer has received notice, that means their data was involved in the breach.
The information affected for each relevant customer may vary and the company is notifying customers to make them aware of this matter.
Recommended actions
Samsung has advised those affected to beware of phishing schemes, monitor their credit profiles closely, read through the security notice FAQ, and revisit the company’s privacy policy.
Users are advised to be cautious of any unsolicited communications that ask for personal information or share a link.
Avoid clicking on links or downloading attachments from suspicious emails.
March incident
This isn’t the first time Samsung has dealt with such attacks and isn’t even the first of 2022.
In March it announced that hackers had exposed internal company data affecting Galaxy smartphones.
It said that it doesn’t “anticipate any impact to our business or customers” and has implemented measures to prevent further such incidents.
The latest security incident is under investigation by a private cybersecurity firm and law enforcement.
Why Samsung collects user data
As to why data is being collected by Samsung in the first place, it says that it collects “information necessary to help deliver the best experience possible with our products and services”.
It clarified that it provides information about how they use customer data, in strict compliance with relevant privacy laws.
This page contains Samsung’s notification along with FAQs about the incident and additional recommended actions.
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