Of late, IRCTC has been making a lot of progress to improve passenger experience and tying-up with startups to offer generous amount of options to customers. Last month, IRCTC announced that waitlisted passengers would be able to upgrade to Air India tickets in case of availability at zero or a little extra cost.
IRCTC has upped its game by launching an Android app ‘IRCTC Air’ that offers you to book flight tickets faster than any other app out there, with lowest fares possible. Users will be able to make flight bookings for domestic as well as international flights.
A user on IRCTC’s train app will be able to use the same login credentials on this app. The tickets have been made relatively cheaper by eliminating any convenience/processing fee usually levied by travel agents. However, Rs. 10 per flight PNR will be charged to the customer in case the payment is made through net banking.
One cannot book more than nine tickets through the app on one PNR, and cancellation charges have also been kept very low. Credit card payments will attract 1.8% tax on the total amount.
Talking about the app, “Now we have gone a step further to provide the facility on Android-based mobile sets. Our server is very fast, and tickets can be booked for both domestic and international destinations round the clock,” said Dr A K Manocha, Chairman and Managing Director at IRCTC.
He further added that the facility is going to leverage the technology to provide the best experience to customers. The service goes head-on with Makemytrip, Yatra and Cleartrip, which have been in this industry for quite some time now.
Should one prefer this service over other online players to book flight tickets? IRCTC is a part of Government body after all and we can expect a few hiccups initially, but they should smooth out as the operations get scaled up. However, low fares should attract a lot of potential flyers currently stuck with offline travel agents.
Let us know of your experience with the app in the comment below.
Source: ToI
