Sudhir (@seriousfunnyguy), an Uber user, noticed an intriguing discrepancy while using the ride-sharing app. He found that when booking a ride on his own phone, the fare was noticeably higher than when his daughter booked the same trip on her phone, even though both trips had the same pickup point, destination, and time. To highlight this, Sudhir shared a photo of the fare difference on social media and asked if others had experienced similar issues, expressing his confusion about the situation.
Fare Discrepancy on Uber: User Questions Phone Influence
This situation occurs frequently for Sudhir, who often asks his daughter to book rides on her phone in order to save money. In his post, he noted that the fare difference persisted even when using two different phone types—an Android and an iPhone—prompting many users to speculate that the issue might be linked to the type of phone. However, Sudhir clarified that the fare difference remained even when both phones were iPhones.
The conversation quickly drew responses from other X users, who offered various explanations. One user proposed that frequent Uber riders might face higher rates, while another suggested that booking from an iPhone could lead to increased fares. Additionally, a commenter mentioned that at airports, walking a short distance from the pick-up point often results in lower rates.
Uber Explains Fare Differences Are Not Linked to Phone Brand
Uber responded to the issue by clarifying that it does not personalize pricing based on the brand of the phone. The company explained that the differences in trip fares are due to factors such as variations in pick-up points, estimated arrival times, and drop-off locations, rather than the phone used to book the ride.
