Amazon Bans ChatGPT For All Employees: No 3rd Party AI Tools Allowed!


Sheetal Bhalerao

Sheetal Bhalerao

Feb 27, 2024


While the whole world is amazed about the crazy things  the new artificial intelligence based chatbot has done, still there is caution regarding the inconsistency and reliability of the results.

In one such development, the e-commerce giant, Amazon has cautioned its employees against using third-party generative AI tools for work, as per the media report.

Amazon Bans ChatGPT For All Employees: No 3rd Party AI Tools Allowed!

Amazon Warns Employees Regarding The Use Of AI Generative Tools

“While we may find ourselves using GenAl tools, especially when it seems to make life easier, we should be sure not to use it for confidential Amazon work,” the company said, in a recent email communication to the employee.

Adding, “Don’t share confidential Amazon, customer, or employee data when using 3rd party GenAl tools. Generally, confidential data would be data that is not publicly available.”

Further, the e-commerce platform’s internal third-party generative AI use and interaction policy, cautions  that the companies offering generative AI services may take a license to or ownership over anything employees input into tools like OpenAI’s ChatGPT.

The policy clearly states, “This means that any outputs such as email, PRFAQs, internal wiki pages, code, confidential information, documentation, pre-launch and strategy materials may be extracted, reviewed, used, and distributed by the owners of the generative Al.” 

Adding, “All Amazonians must abide by our standard Amazon policies for confidential information and security for any inputs to generative Al.”

Not The First Time

While this happens, it is noteworthy here that Amazon is not the first big brand which has imposed restrictions on using generative AI tools internally. 

Other big players including Samsung and Apple are some of the brands which have already banned using ChatGPT and similar tools. 

These companies are particularly sensitive regarding the  use of this technology considering the fact that their competitor Microsoft invested heavily in OpenAI, so it can claim the rights to the model’s results. 

We shouldnt avoid the fact that Microsoft also took away the in-house tool from its employees briefly. 

For the unawares, Microsoft has been developing generative AI and large machine learning models for a long time.

Further, the company’s employees use its AI models every day, said Amazon’s spokesperson, Adam Montgomery.

Adding, “We have safeguards in place for employee use of these technologies, including guidance on accessing third-party generative AI services and protecting confidential information.” 


Sheetal Bhalerao
Sheetal Bhalerao
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