On Friday, Air India Express unexpectedly canceled ten flights at Chennai airport, causing significant inconvenience to passengers. The affected routes included Bengaluru, Bhubaneswar, Kolkata, Siliguri, and Thiruvananthapuram. Passengers alleged they were not informed beforehand and faced inadequate responses from airline staff at the airport.
Affected Flights and Destinations
The cancellations involved five departure and five arrival flights:
Cancelled Departures:
- Chennai-Kolkata (7:25 AM)
- Chennai-Bhubaneswar (7:45 AM)
- Chennai-Bengaluru (9:35 AM)
- Chennai-Thiruvananthapuram (10:45 AM)
- Chennai-Siliguri (12:35 PM)
Cancelled Arrivals:
- Bengaluru-Chennai (9:00 AM)
- Thiruvananthapuram-Chennai (10:50 AM)
- Bhubaneswar-Chennai (12:00 PM)
- Kolkata-Chennai (1:00 PM)
- Siliguri-Chennai (6:15 PM)
Passenger Outrage
According to reports, passengers were left in the dark regarding the cancellations and received no prior communication. Many expressed frustration over the lack of clear answers from airline counters, amplifying dissatisfaction.
Official Response
Airport officials cited administrative reasons for the abrupt cancellations. However, no detailed explanation or remedial measures for affected passengers were provided, raising questions about communication lapses.