The National Payments Corporation of India (NPCI) has issued new guidelines for FASTag users, effective from August 1. These updates are aimed at improving toll payment processes and easing congestion at toll booths across India. A significant aspect of these new rules is the mandatory Know Your Customer (KYC) requirements, which must be completed by October 31, 2024.
Key Updates in FASTag Rules:
- Mandatory KYC Requirements: Starting August 1, all FASTag users must complete the KYC process. This includes users with FASTags issued between three and five years ago. Companies providing FASTag services are required to ensure that KYC is updated for all relevant users by the deadline.
- Replacement of Old FASTags: FASTags that are older than five years must be replaced. This replacement is necessary to ensure that all FASTags in use are up-to-date and functioning correctly. The replacement process must be completed by October 31.
- Linking Vehicle Details: Vehicle registration numbers and chassis numbers must be linked with the FASTag. This step is crucial for verifying the authenticity of the FASTag and ensuring it is correctly associated with the vehicle. New vehicle owners must update the registration number within 90 days of purchase.
- Database Verification: FASTag providers are required to verify their databases to ensure all information is accurate and up-to-date. This includes verifying vehicle details and ensuring that the FASTag is correctly linked to the user’s mobile number.
- Photo Upload Requirement: Users must upload clear photos of their car’s front and side to the FASTag system. This helps in the verification process and ensures that the FASTag is correctly associated with the vehicle.
Additional Requirements:
- Mobile Number Linking: Each FASTag must be linked to a valid mobile number. This linkage is necessary for notifications and updates regarding the FASTag.
- Compliance Deadline: All users and providers must adhere to these new guidelines and complete the necessary updates by October 31, 2024. Non-compliance may result in issues with toll payments and potential penalties.
Conclusion: The new FASTag rules introduced by NPCI aim to streamline toll payment processes and reduce congestion at toll booths. By ensuring that all FASTags are up-to-date and properly verified, the system will function more efficiently. Users are encouraged to complete the KYC process and replace old FASTags promptly to avoid any inconvenience. These changes reflect NPCI’s commitment to enhancing the overall toll payment experience for vehicle owners across India.
