TRAI

TRAI or Telecom Regulatory Authority of India has done a commendable job over here; they have found out the truth about customer satisfaction of Telecom Services all over India! Between April to September 2013, TRAI asked some…

TRAI today released their November 2013 telecom subscription report which states that India added 5.65 million new subscribers, second highest mobile subscriber addition since July 2012. The total tally of reached 881.13 million by end of…

Telecom Regulatory Authority of India (TRAI) has been taking tough stand on Pesky Callers and Spam SMS senders over past few months. They came up with string of directives to ensure that menace of unsolicited commercial communication (UCC)…

Mobile phones are increasingly playing an important role in imparting Banking services to Indians. Given the penetration of mobile phones in rural areas, mobile banking is playing an important role in bringing financial inclusion to…

TRAI, in the month of July of this year came up with some strict measures and guidelines on how telecom operators activate and de-activate value added services to their mobile customers. This was done because telecom operators sometimes…

The Department of Telecommunications is one Dept affected the most with the rapid change in technology and consumer habits. With 22 circles, moving across circles depletes your mobile balance or raises your bills for sure. So in 2012, it…

In last 2 years, TRAI has made several amendments in the regulations to curb the menace of Spam SMSes or Unsolicited Commercial Communications (UCC) to mobile subscribers. Some of the measures TRAI took t stop pesky SMSes included…

In January 2012, Telecom Regulatory Authority of India (TRAI) had brought a change in consumer complaint redressal system. They had asked all operators to implement “web based complaint monitoring system” to monitor their complaints. In…

TRAI has issued amendments to MNP regulations for bulk porting of numbers in case of a corporate account. For individual mobile subscribers, the process of porting their number to another mobile operator is quite streamlined. However,…

Few weeks back, my father came upto me and told me that his prepaid mobile balance keeps disappearing even if does not make calls or send smses. It did not take me much time to realize that he had subscribed to some odd ringtone service,…