Call drops

After Supreme Court quashed TRAI’s order regarding call drop compensation, consumers are now being fooled and taken for granted in a deceitful manner by telecom forms. In a shocking revelation, it has been found that using a…

In a major relief to telecom operators, and a disappointment for consumers, Supreme Court has quashed TRAI’s earlier order regarding call drop compensation. Hence, telecom operators cannot be forced to compensate for call drops now.…

Indian telecom industry has been growing by heaps and bounds. As per a Forbes magazine report by Nicole Fisher, more people in the world use mobile phones than toothbrushes. Considering the high mobile penetration in a humongous…

In a landmark judgement, Delhi High Court has upheld TRAI’s directives on call drops, and ordered telecom firms to compensate all users for call drops. After this judgement, telecom companies would be required to pay Re 1 for every call…

‘Calls drop’ is not an alien term in India where one frequently faces call drops due to poor connectivity. In fact, call drops are one of the few issues faced by the telecom users in India but play a big role in customer satisfaction.…

Earlier this month, TRAI came up with a directive stating that Telecom Operators will be forced to pay Re 1 for each instance of a dropped call, and maximum of 3 calls will need to be compensated per day. This decision has not gone…

Call drop fiasco is now turning into an interesting turn, as telecom companies will soon be forced to pay Re 1 for each instance of a dropped call. Apparently, there are some terms and conditions attached with this TRAI’s diktat; for…

It seems telecom companies have found a subtle, fair and balanced solution to the call drop fiasco, which is getting bigger day by day: Per Second Billing. After Airtel, it is Idea’s turn to convert their pre-paid customers to…

Acting on the number of call drop complaints that received against a number of leading telecom operators in the country, TRAI has released its report on the performance parameters of various leading telecom operators in the country.…

One of the major problems that mobile users in India face is call drops – the problem especially severe especially in rural areas and places with less mobile towers. Call drop complaints are amongst the highest compared to any other…