It added that the cause has been identified and it is working to correct the issue.
Amazon’s cloud services Amazon Web Services (AWS) were disrupted by a major outage as a result of which numerous sites and services crashed.
Downdetector.com, which tracks issues and outages with all kinds of services in real time, recorded over 24,000 incidents of people reporting issues with Amazon, including Prime Video and other services.
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AWS-Dependent Sites/Services Crash
Affected services include streaming platforms Netflix and Disney+, Robinhood, a wide range of apps and Amazon’s e-commerce website.
Netflix lost 26% of its traffic, since it runs nearly all of its infrastructure on AWS.
Products using AWS such as Amazon’s Ring security cameras, mobile banking app Chime and robot vacuum cleaner maker iRobot reported issues as well.
Also hit were popular games such as Player Unknown’s Battlegrounds, Valorant, Clash of Clans, Destiny 2 and Dead by Daylight, among others.
The Cause
Amazon said the outage was related to network devices and linked to application programming interface, or API.
It stated in a report on its service health dashboard that it is experiencing “API and console issues in the US-EAST-1 Region.”
It added that the cause has been identified and it is working to correct the issue.
An internal AWS analysis, however, suspects that the cause behind the outage may be linked to traffic congestion across multiple network devices in the northern Virginia region.
Yet Another Outage
ToolTester, which is a web tool reviewing website, reports that Amazon has experienced 27 outages over the past 12 months related to its services.
Amazon platforms, including Alexa and Prime Video suffered from a brief outage back in June.
A month later, another disruption hit its online stores service which lasted for nearly two hours and affected more than 38,000 users.
Full Recovery In Progress
A widespread hour-long outage back in June linked to AWS rival Fastly Inc took down major websites such as Reddit, Amazon, CNN, PayPal, Spotify, Al Jazeera Media Network and the New York Times.
The official AWS dashboard made a statement saying that it “executed a mitigation which is showing significant recovery in the US-EAST-1 Region”.
It is still monitoring the situation but it doesn’t yet “have an ETA for full recovery at this time.”
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