ICICI Bank Launches Banking Services On Whatsapp: This Is How You Can Use It To Save Time

ICICI Bank has now announced that they will be opening up their services on the popular social networking platform, whatsapp. The bank has introduced this facility to ease the complications faced by customers in a crucial time like this. 

How do ICICI’s banking services work on Whatsapp? Which services will be provided? Find out all the details about ICICI’s Whatsapp facilities right here!

ICICI Bank To Offer Banking Services on Whatsapp; All You Need To Know

Through this facility of online banking on Whatsapp, you will be able to check your savings account balance, check the last three transactions, get the credit card limit, obtain details of pre-approved instant loan offers, block or unblock credit and debit card securly with end-to-end encryption for all messages, get details of the three nearest ICICI Bank ATMs and branches

Mr. Anup Bagchi, Executive Director, ICICI Bank said, “The services are instantaneous and secure. With the growing prominence of social media in every-day life, we believe that this would add immense convenience to our customers, as it allows them to bank while they are on social media.”

Step By Step Procedure Of How To Avail Whatsapp Banking

Here is a step by step procedure to start banking on Whatsapp:

1. Firstly, you will need to save ICICI Bank’s verified WhatsApp profile number, 9324953001, to his/her ‘contacts’ on the mobile phone and send <Hi> from the mobile number that has been registered with the bank. 
2. You will be responded with a list of all the services available from the bank.
3. Next, you will be required to type the keyword of the service required from the list of the services shown to you. Note that the keywords are highlighted in the conversation for you to identify them easily. For example, <Balance>, <Block> etc.
4. Whatever service you ask for, the output will be displayed immediately.

Services Offered By ICICI On Whatsapp

Here is a list of all the services that you can avail through the bank’s service on Whatsapp:

1. Check your account balance: Type any keyword like <balance>, <bal>, <ac bal> among others
2. View last three transactions: Type <transaction>, <stmt>, <history> among others
3. Get outstanding balance and view available credit limit of credit card: Type <limit>, <cc limit>, <cc balance> among others.
4. Block or Unblock credit and debit card instantly: Type <block>, <lost my card>, <unblock> among others
5. View the details of available pre-approved instant loans: Type <loan>, <home loan>, <personal loan>, <instant loans> among others
6. View nearest ICICI Bank ATM and branch: Type <ATM> , <branch> among others
7. You can also check available nearby offers on travel, dining, shopping: Type <offer>, <discounts> among others