Zomato Sued For Delivering Food In 30 Minutes: Find Out Why?


Mohul Ghosh

Mohul Ghosh

Feb 11, 2024


Gurgaon resident Sourav Mall recently moved court against Zomato alleging false claims and misleading advertising by its ‘Legend’ service promising iconic regional cuisine deliveries within 30 minutes from cities 500km away. He questioned the practical feasibility of such rapid logistics.

The case follows Mall receiving a Lucknow ‘Galouti Kebab’ just half hour later defying transit complexities. This sparked doubts over food origin and storage conditions given considerable preparation requirements before dispatch especially for signature dishes as claimed.

Petitioner Argues False Locale, Condition Projections

Represented by lawyers, Mall accused Zomato of wrongly projecting dish locales and freshness while concealing realistic supply chains involving possible storage hubs. The petition pointed dispatch packaging as Zomato branded unlike restaurant partner branding claimed.

It referenced the platform’s 2022 communication also promising next day deliveries – contrasting sharply with 29 minute service standards for a Jaipur order test indicating inconsistencies in communication and transparency around sourcing.

Seeks Restricting Misleading Campaigns

Citing violations of consumer rights through unrealistic projections, the lawsuit urges halting ‘Legend’ vertical operations under current promotional claims to prevent public cheating. Analysts argue the controversy spotlights logistical opacity challenges facing food aggregators chasing delivery speed records through centralized kitchens or other means.


Mohul Ghosh
Mohul Ghosh
  • 1668 Posts

Subscribe Now!

Get latest news and views related to startups, tech and business

You Might Also Like

Business
Dec. 8, 2022

Beat The Burden Of Medical Inflation With A Health Insurance

As disease rates rise and medical technology develops, treatment costs climb. It’s essential to understand that medical costs are not exclusively associated with hospitals. The cost of prescription drugs, diagnostic procedures, ambulance and operating room fees, consultations with doctors, and other costs are also constantly increasing. All of them could put a big strain on […]

Business
Dec. 8, 2022

3 Biggest Changes Of iOS 16.2 Update That Every iPhone User Should Know!

In its latest update Apple said that it is preparing for the iOS 16.2 update for iPhones across the world. Notably, like the previous release, there are a couple of changes coming for the iPhones.  iOS 16.2 Update Release Date So far, Apple has not announced a release date for iOS 16.2 update. Reportedly, the […]

Business
Dec. 8, 2022

300 Microsoft Employees Create Employee Union, First Time Ever: This Is How Microsoft Reacted

Around 300 workers at Microsoft Corp.’s ZeniMax Studios have commenced the process of forming a union which is said to be the first at the software giant in the US.  Here, Microsoft Corp.’s ZeniMax Studios known for popular video games including Skyrim and Fallout. Forming Union In Microsoft Corp Moreover, the quality assurance employees at […]

Business
Dec. 7, 2022

India Beats China In Air Travel Safety: Ranking Jumps From 102 To 48 In Global Aviation Safety

India’s air safety protocols and executions have improved drastically over the years, as validated by the findings of a specialized agency of the United Nations, the International Civil Aviation Organization or ICAO. The UN watchdog has upgraded India’s ranking in terms of aviation safety to the 48th position, jumping past the rankings of countries like […]

Recent Posts

Related Videos

   

Subscribe Now!

Get latest news and views related to startups, tech and business

who's online