Generative-AI leaders such as OpenAI and Alphabet Inc.’s Google, a tech executive said that companies across industries are asking for safe and reliable ways to use ChatGPT-like services, thus creating an opportunity for software developers far beyond.
AI Bots Leads To Hiring
In a recent update, India’s Happiest Minds Technologies Ltd. is planning to hire 1,300 software engineers.
This seems to be the IT services firm’s biggest staff growth push ever.
The firm builds out its artificial intelligence business to cater to clients in sectors such as education and health care as it seeks to tap the emerging technology, said Joseph Anantharaju, the co-founder in an interview.
Presently, it employs around 5,000 people.
Besides this, the firm is also in partnership talks with OpenAI backer Microsoft Corp. for better access to ChatGPT, Anantharaju said, as it seeks an edge over rivals in India’s massive IT industry.
So far, AI accounts for a small portion of Happiest Minds’ sales.
But, still it is one the fastest-growing segments for the 12-year-old company.
He said that the firm, which gets its revenue from helping companies digitize their services, is building tools that run on top of ChatGPT, customized to its clients’ needs.
Best Use Of ChatGPT
It also includes safeguarding to allow businesses to use ChatGPT without sharing proprietary data and intellectual property, a major privacy concern for its customers.
According to Anantharaju, “Clients want to make the best use of ChatGPT.”
“We have started demonstrating these add-on capabilities to our clients,” he added.
One of the Happiest Minds tools can detect emotions in AI-generated podcast scripts and read the text out loud like a human would, rather than doing it in a monotone robotic voice, said Chief Technology Officer Sridhar Mantha.
In future, let’s see how Happiest Minds’ bet will play out as competitors too are jumping into the AI frenzy.
An analyst at Yes Securities, Piyush Pandey said, “We will have to wait for at least 10 months to get more clarity.”
Adding, “The AI push definitely has a lot of potential, but bigger companies with more resources might be able to build on it faster.”
The company was co-founded by Ashok Soota, also a tech industry pioneer who has headed three outsourcing companies.
It is noteworthy here that the shares have risen more than five-fold since its initial public offering in September 2020.
