Tata Will Offer One Single Number For Toll-Free & Whatsapp Business Via Unified Solution


Mohul Ghosh

Mohul Ghosh

Feb 24, 2024


One number for toll-free calls and WhatsApp Business

Tata Tele Business Services (TTBS) has announced the launch of a single number unified solution for enterprises. This offering amalgamates TTBS’s toll-free voice call service with the WhatsApp Business messaging platform.

Tata Will Offer One Single Number For Toll-Free & Whatsapp Business Via Unified Solution

It enables businesses to utilize their existing TTBS toll-free number to also manage conversations with customers over WhatsApp. The integrated solution thereby ensures omnichannel accessibility using one number.

Unified Communications for Enhanced Consumer Experience

The single number unified solution offers a smooth platform for communications via phone calls and messages.

Enterprises can interact with their customer base seamlessly over their preferred mode without needing multiple contact points. It aids more responsive grievance resolutions and feedback handling.

TTBS highlighted that the solution delivers operational cost optimization alongside analytics-driven insights to formulate data-based engagement strategies – unlocking higher customer satisfaction.


Mohul Ghosh
Mohul Ghosh
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