Swiggy Cancels Health Insurance Of Delivery Partners If Targets Not Met


Mohul Ghosh

Mohul Ghosh

Apr 13, 2024


Swiggy’s innovative weekly ranking system, aimed at motivating its delivery workforce, is now under scrutiny for its impact on health insurance coverage. The system ties health benefits to performance metrics, leaving many workers vulnerable and without adequate coverage when they need it the most.

Swiggy Cancels Health Insurance Of Delivery Partners If Targets Not Met

Health Insurance Tied to Weekly Performance Struggling with the Fallout of Dynamic Rankings

Delivery riders like Rakesh, once gold-rated for consistent performance, face dire consequences when personal emergencies disrupt their work routines. Swiggy’s dynamic ranking system offers health insurance benefits based on weekly performance, leaving workers like Rakesh ineligible for coverage when they need it most, highlighting the inherent flaws in the company’s approach to employee welfare.

Swiggy’s ambitious push to gamify productivity through its ranking system has inadvertently placed the health and well-being of its workforce at risk. By tethering insurance benefits to fluctuating performance metrics, the company has created a precarious situation for its workers, where access to essential healthcare becomes contingent on meeting arbitrary targets.

Calls for Reform Amidst Worker Struggles

Voices of Dissent Echo Amidst Uncertain Futures

As Swiggy riders grapple with the repercussions of the company’s performance-driven insurance model, calls for reform grow louder. Workers express frustration and disillusionment with a system that prioritizes productivity over their health and well-being. The need for a more equitable and compassionate approach to employee welfare becomes increasingly urgent as workers like Rakesh contemplate their uncertain futures in the face of mounting challenges.


Mohul Ghosh
Mohul Ghosh
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