OnePlus 12R Users Will Get 100% Refund Due To False Specifications

Radhika Kajarekar

Radhika Kajarekar

Feb 18, 2024

One of the strongest arguments for consumers to spend more on a phone is faster storage. It has come to light that OnePlus has admitted to false advertising about the storage type of the phone.

OnePlus 12 Rs Users To Get Full Refund

For those who purchased OnePlus 12Rs but were misled about the storage type, OnePlus announced a complete refund.

Although the phone is actually using older UFS 3.1 storage, it was falsely advertised as having fast UFS 4.0 storage.

Purchasers of the 256GB model can get a refund through March 16, 2024.

OnePlus president and COO Kinder Liu stated on a forum post, “Thank you for your patience. I would like to share that our customer service teams are now fully briefed on the situation and have been helping those of you with concerns over the last few days.”

Teams providing customer care have already been informed and are supporting anxious customers.

Previously, Liu had already apologized for the misunderstanding and asked for understanding.

Up until the designated date, customers can speak with customer service about refunds and discussions.

OnePlus 12 R Gets Lower Than Expected Results On Benchmark Apps

When benchmark apps like AnTuTu produced lower-than-expected results for the 256GB OnePlus 12R model, controversy broke out. Although UFS 3.1 storage was being used, the phone was advertised as having UFS 4.0 storage.

Following a backlash on social media, OnePlus admitted the mistake and issued an apology. Additionally, Liu highlighted performance improvements observed with UFS 3.1 storage in an effort to allay worries.

In an effort to win back customers’ trust, OnePlus is giving refunds. However, even with the storage problem, OnePlus thinks the 12R lives up to the hype. As per Liu, “We’re still confident that the OnePlus 12R lives up to the high expectations you have of our devices, and that you will love it when you try it. But I also hope that our quick action shows that we value our relationship with you, our community, and has helped restore your trust in us.”

There is a possibility that variations in storage types may have an impact on future-proofing and speed. Additionally, there is a substantial price difference between the phone’s various storage options. The phone’s entry-level 8GB/128GB and 16GB/256GB variants are priced substantially differently—by around Rs 6,000.

Radhika Kajarekar
Radhika Kajarekar
  • 623 Posts

Subscribe Now!

Get latest news and views related to startups, tech and business

You Might Also Like

Sep. 8, 2022

Samsung Launches The Wall All-In-One and Flip Pro: Is This The Future Of Display Technology?

Samsung has launched The Wall All-In-One – the modular MicroLED it says is revolutionizing the future of display and the Flip Pro, which is an interactive display. Both were unveiled at the InfoComm India 2022 which is India’s Professional AudioVisual (Pro AV) and Systems Integration Technology Exhibition. This took place in Mumbai from September 5-7. […]

Jul. 28, 2022

Google Street View Launches In India Across These 10 Indians Cities! Plans To Expand To 700,000 Kms, 50 Cities In 2 Years

Google’s Street View is finally available in India a decade after it was prevented from capturing data for its Street View services. Second coming Street view offers a 360-degree interactive panorama feature initially for 10 Indian cities with data from local partners Tech Mahindra and Mumbai-based Genesis International. Its entry into India is facilitated by […]

Jul. 10, 2022

This Electricity-Free Cooler Developed By IIT Researchers Can Replace Air Conditioners! How It Work?

Indian Institute of Technology Guwahati researchers have built a ‘Radiative Cooler’ which does not require electricity to operate. This is an affordable and efficient ‘passive’ radiative cooling system that can serve as an alternative to ACs. The coating material is an electricity-free cooling system that can be applied in the rooftops and functions during both […]

Jun. 27, 2022

This New Battery Will Enable Electric Cars To Run 1000 Kms In Single Charge! Will This Transform Electric Mobility?

Chinese company Contemporary Amperex Technology Co Ltd (CATL) has developed a battery that gives EVs a driving range of over 1,000 km or 621 miles on a single charge. About the company The company is China’s leading automotive lithium-ion battery maker. Tesla, Volkswagen, BMW, and Nio are among the companies for which CATL supplies batteries. […]

Recent Posts

Related Videos


Subscribe Now!

Get latest news and views related to startups, tech and business

who's online