Govt Of India Will Integrate ChatGPT Into Whatsapp For Govt Schemes!


Sheetal Bhalerao

Sheetal Bhalerao

Feb 14, 2023


Reportedly, the Ministry of Electronics and Information Technology (MeitY) is planning to integrate ChatGPT on WhatsApp for major government programmes targeted at farmers. 

Govt Of India Will Integrate ChatGPT Into Whatsapp For Govt Schemes!

Integrating ChatGPT On WhatsApp

As we already know, the OpenAI-developed chatbot has been taking the world by storm.

Thanks to its ability to generate surprisingly human-like responses to users’ queries.

 Be it how to write an HTML script or how to change your car’s tire, it responds smoothly within a matter of seconds. 

When it comes to ChatGPT, it was launched as a prototype in November 2022.

Since then, organizations have been jumping onto the AI bandwagon, integrating OpenAI’s tech into their own platforms. 

Joining the league,  it appears that MeitY has similar plans now.

How Did This Happen?

A small MeitY team, called Bhashini, is presently working on a WhatsApp chatbot using ChatGPT’s data models, according to a report.

 It has been mainly designed to be used by Indian farmers when they wish to seek information on various government initiatives and similar queries. 

In case of rural India, users may not be as well equipped when it comes to typing in their queries on WhatsApp. 

So, the MeitY’s version of the app will also be able to take user inputs in the form of voice messages as a workaround.

Simply, a user would need to ask the chatbot a question, and an answer will be provided back in the form of audio messages only, easing the overall process.

This MeitY-developed chatbot is presently in the testing phase.

Going ahead, the team working on it is looking to enable support for the various languages used across the country. 

Basically, a large dataset will be required of the many languages spoken in the country to build such a language model, as per an official working on the project. 

More Players In The Game

MeitY is not the only player, several tech giants have already been jumping on to the AI-chatbot bandwagon.

 To start with, Microsoft last week announced ChatGPT-powered Bing and Edge features. 

Its rival is not much behind as Google went ahead and announced its own chatbot, called Bard. 

Although, the launch has been marred with several issues. 

During this time, Google-parent Alphabet’s shares fell 8 percent or $8.59 per share to $99.05 and remained one of the most actively traded on US exchanges.

This caused analysts to raise concerns saying Google’s AI search event lacked details on how it will answer Microsoft’s ChatGPT challenge. 

Demonstrating the same, the tech company shared a short GIF video of Bard in action through Twitter describing the chatbot as a “launchpad for curiosity” saying it would help simplify complex topics.

surprisingly, it ended up showing an inaccurate answer that came to notice just hours before the launch event for Bard in Paris.


Sheetal Bhalerao
Sheetal Bhalerao
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