recovery agents

The RBI has said that companies need to strictly ensure that they or their agents do not harass or intimidate any person in their debt collection efforts. RBI Bans Loan Recovery Agents From Harassing Borrowers; No Recovery Calls At Odd…

Banks cannot hire bouncers For a long time, banks have been using bouncers or “loan recovery agents” to recover loans from customers forcefully, torturing customers physically as well as mentally. But such traumatic malpractices will…