ecommerce fail in India

1. PAIN vs PLEASURE IRCTC is the biggest success in e-commerce in India. It democratized Railway Tickets buying - the biggest pain point in the life of an Indian. At least the Indian who travelled in the '70s, '80s and '90s. As a young…

I am a fan of e-commerce but one look at e-commerce in India and there are more negatives than positives. Infrastructure issues apart customer service/satisfaction is one aspect where most Indian e-commerce ventures continue to be below…

If there is one word that describes Ecommerce experience about Indian websites it is this.. “sucks!”. The exclamation is a mark of my sheer disgust at failed transactions time and again. It’s a sign of hopelessness when all permutations…