On October 22, 2025, the Mumbai Central Division of Western Railway achieved a remarkable milestone by ensuring 100% punctuality for all Mail-Express trains, showcasing its strong commitment to operational excellence and passenger satisfaction. According to the Free Press Journal, Vineet Abhishek, Chief Public Relations Officer of Western Railway, highlighted the significance of this achievement, especially during the Diwali–Chhath festive period when several special trains were running on an already saturated network. This success was made possible through meticulous planning, seamless coordination, and the dedicated efforts of the entire staff.
Western Railway’s Mumbai Central Division Sets Benchmark with 100% Punctuality Achievement
Western Railway’s Mumbai Central Division operates one of the busiest networks in India, with over 1,400 suburban train services and around 150 Mail/Express trains daily across more than 600 route kilometres. Achieving 100% punctuality under such demanding conditions demonstrates the division’s professionalism, efficiency, and dedication to passenger comfort. The milestone underscores the importance of teamwork and strong management in maintaining punctuality even amidst heavy passenger traffic and operational constraints.
This achievement also reflects Western Railway’s continued focus on delivering safe, efficient, and reliable transportation. Maintaining on-time performance during peak festival seasons enhances passenger trust and reinforces the railway’s reputation for dependability. The staff’s collective commitment to quality service and attention to detail has been instrumental in this success.
Western Railway’s Dedication to Excellence Ensures Reliable and Timely Travel
By prioritising safety, coordination, and efficiency, Western Railway continues to set benchmarks in service excellence. The 100% punctuality milestone stands as a proud testament to what can be accomplished through dedication, discipline, and effective teamwork, ensuring that passengers can continue to depend on Western Railway for timely and comfortable travel.
Summary:
On October 22, 2025, Western Railway’s Mumbai Central Division achieved 100% punctuality for all Mail-Express trains, even during the busy Diwali–Chhath season. This milestone, driven by meticulous planning, teamwork, and operational discipline, reflects Western Railway’s commitment to safety, efficiency, and dependable passenger service across one of India’s busiest networks.
