Color-Coded Queue System Starts In Mumbai Local Station To Control Crowd


Mohul Ghosh

Mohul Ghosh

Feb 28, 2026


In an effort to handle the heavy rush-hour footfall and make boarding safer and more organised for daily commuters, the Western Railway has recently introduced a new crowd-management system at Nalasopara railway station.

New Rush Hour Rules For Nalasopara Station 

When it comes to the Nalasopara station, it  often witnesses large crowds especially during peak hours further leading to pushing, arguments and confusion on the platforms. 

In order to deal with this chaos, railway officials have now introduced a queue system on a trial basis.

This system has been already implemented on Platform No. 1 since February 18 as per the media report.

The passengers must stand in two queues while waiting to board local trains and allow commuters to exit completely before entering the coach as mentioned in the new rule.

They have deployed extra security staff just to ensure that this plan runs smoothly as a total of 22 personnel have been assigned, including 13 from the Railway Protection Force (RPF) and 9 from the Maharashtra Security Force (MSF). 

All these officers belong to Nalasopara, Virar, Borivali, Bhayander, Vasai Road, Palghar and Dahanu Road and have been brought in for this purpose.

Special Markings To Guide Passengers

They have drawn special markings which are painted on the platform to help commuters understand where to stand. 

Here, green markings show where passengers should line up to board the train, while yellow markings indicate space for those getting off. 

In some videos, they have shown ‘Q’ patterns drawn on the platform to guide movement and reduce chaos during busy hours.

This step will help control crowd flow and improve safety, especially when trains arrive packed, the officials believe.

Increase In Number Of Train Services

Besides this queue system, the Western Railway has also increased the number of train services from February 19. 

Western Railway has introduced twelve additional AC local services, out of these, 11 will replace existing non-AC services, and one will be a completely new AC train. 

In addition to this, three new non-AC services have also been added.

Now the total number of AC services has reportedly gone up from 121 to 133 after these latest additions.

Western Railway’s overall number of local services on the network has increased from 1,410 to 1,414.

During the weekends,  AC services have also been increased from 77 to 106. In addition to this, a slow local that earlier ran from Bhayandar to Bandra will now originate from Virar for improving connectivity for commuters.

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Mohul Ghosh
Mohul Ghosh
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