Spicejet is once again in the headlines and this time it is for a very petty reason.
Getting Too Spicy
A Twitter user brought to attention the airline’s new rule in which a person will have to pay extra to get a boarding card at the check in counter.
Passengers are being charged an extra sum of Rs 200 for getting their boarding passes at the airport.
Users were rightfully frustrated over being forced to pay for something that a) they already paid for (via flight ticket) and b) may require the pass if they don’t have a phone.
Not Just Spicejet?
And not to mention the environmentally unfriendly move of using paper or boarding passes, especially since the pass can simply be accessed on the phone.
Some users have noted that low-budget carrier Indigo is also guilty of this practice.
Union Civil Aviation minister Jyotiraditya Scindia said on Twitter that he will look into the case.
He was replying to journalist Madhavan Narayanan who retweeted the complaint and tagged Scindia, to which Scindia replied, “Agreed, will examine this asap!”
Related Complaints
Others also complained, without naming airlines, that passengers are asked to pay for what should be a free seat after web checkin.
If one opts for default selection, they get the uncomfortable middle seat.
Another user hoped charges for using airplane toilets is not the next big move.