Work From Home, which was a luxury before the pandemic has become a norm nowadays. Will it continue to be a norm even when pandemic recedes? Many experts, industry leaders, and veterans have different opinions about this. How this story will end, only time will tell. But for now, it is Anand Mahindra, Chairman of Mahindra and Mahindra has weighed in on the side of Work from Home and asserted that we aren’t going back to old normal.
Tech Mahindra acquires Activus Connect
Recently, Tech Mahindra, a part of the Mahindra Group, has acquired Activus Connect. The work-at-home customer experience management solutions firm was acquired for a whopping $ 62 million with the hope that the acquisition will bolster the company’s capabilities in emerging workplace solutions.
According to Vivek Agarwal, President – BFSI, HLS and Corporate Development, Tech Mahindra, Work-at-Home Customer-experience-management (WAH CXM) is undergoing disruptive changes due to the pandemic and has given rise to exponential demand in the market.
At present many companies have initiated their return-to-workplace transition programs. But Anand Mahindra, Mahindra and Mahindra Chairman, has different take on the issue. According to him, Work-from-Home (WFH) is here to stay, even in the post-COVID world. At the same time, he has hinted at the normalization of the Hybrid Model.
WFH is here to stay, says Anand Mahindra
Mahindra said on Twitter, “Working from home isn’t going to go away post-Covid. Some form of hybrid work culture will endure. This alliance will help us make the WFH experience unique.”
Mr. Mahindra’s penchant for the WFH model is well known to many. He has long been vocal about his preference for a WHF culture or a hybrid workplace model. Earlier this year, he had tweeted, “I believe there’ll indeed be more Working From Home post-the-pandemic, but the tradition of the workplace will remain predominant. Those who predict large-scale WFH are looking through affluent country lenses.”
During the initial days of lockdown, Mr. Mahindra had confessed to having worn lungis below shirts while working from home. “And I have a confession to make: On some video calls from home, I did wear a lungi under my shirt. Didn’t have to stand up at any point during the meetings, but I suspect my colleagues may ask me to do so after this tweet!”