Zomato Joins Forces With Indian Railways To Deliver Meals Inside Trains: To Be Started In These 5 Railway Stations


Shreya Bose

Shreya Bose

Oct 20, 2023


Indian Railways Catering and Tourism Corporation (IRCTC) has partnered with Zomato for the delivery of pre-ordered meals.

Zomato Joins Forces With Indian Railways To Deliver Meals Inside Trains: To Be Started In These 5 Railway Stations

Stations presently covered

Passengers will be able to avail Zomato’s service in only five railway stations for now,  since the initiative is still in the experimental stage.

IRCTC has initiated a Proof of Concept (PoC), meaning initially the project will be tested for its feasibility, during which it will be available at five major train stations: New Delhi, Prayagraj, Kanpur, Lucknow, and Varanasi.

No wide rollout yet

“This is to inform that in view of widening the range of options available to rail passengers for ordering food of their choice under IRCTC’s E- Catering segment, IRCTC has tied up with M/s. Zomato Limited for supply and delivery of pre-ordered meals through IRCTC’s E-catering portal as a Proof of Concept (PoC) in the first phase at five Railway stations i.e. New Delhi, Prayagraj, Kanpur, Lucknow & Varanasi,” it said in an exchange filing.

Depending on its success and passenger feedback, there may be plans to expand to more railway stations in the future.

Food choices and convenience

According to a statement, this strategic alliance is set to provide rail passengers with more choices and convenience when it comes to their culinary preferences, making their travel experience more enjoyable and comfortable.

Passengers traveling through these stations can order and receive pre-ordered meals via the IRCTC E-Catering portal with the assistance of Zomato.

How it works

Passengers can access this service by using the IRCTC E-Catering portal, where they can place orders for their preferred meals.

They can check the prices and charges while placing their orders through the portal

Zomato will deliver these pre-ordered meals at the designated railway stations.

Passenger benefits

With this specific collaboration, passengers benefit from increased convenience and a wider range of food choices.

They can order meals as per their preferences and dietary requirements, thereby making their travel experience more enjoyable and comfortable.

Navratri offers

Ahead of the festive season, it is also offering special services and offers.

IRCTC’s catering arm announced special Navratri thalis catered to specific dietary needs of fasting passengers during the Navratri festival.

“Travelling while fasting for #Navratri? Pre-book amazing #NavratriTreats on IRCTC eCatering for your journey”, it wrote online.

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Shreya Bose
Shreya Bose
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