The Goa government’s recently published draft Goa Transport Aggregator Guidelines, 2025, aimed at regulating app-based taxi and bike services, has sparked a wave of dissent from local taxi unions. The unions have warned of street protests, alleging that the move will pave the way for private, corporate aggregators to disrupt their businesses and endanger livelihoods.
What the Guidelines Propose
The draft policy lays down a framework covering:
- Licensing fees and fare regulations
- Mandatory PSV badge for drivers
- No deductions from driver earnings by aggregators
- 72-hour settlement for driver payments
- Rs 10 lakh health insurance, with yearly 5% increments
- Special provisions for women drivers, including family coverage
The guidelines also propose incentives such as:
- 100% waiver of renewal fees for fleets with 20% female drivers
- Insurance reimbursement of Rs 30,000 for women-driven vehicles that complete 500 trips annually
Violations of fare or license rules can attract penalties of up to Rs 50 lakh.
Locals Fear Loss of Control
Taxi operators, particularly those associated with powerful unions, argue that allowing private aggregators would lead to an influx of drivers from neighboring states, effectively sidelining local drivers. They also argue that Goa’s small population and unique tourist-driven economy make app-based models unfit for large-scale operation outside tourist zones.
“We will not allow these aggregators to come in. This is about our identity and livelihood,” said Yogesh Govekar of the All Goa Tourist Taxi Owners Association.
Tourists Welcome the Move
Tourists and many locals, however, support the idea, complaining for years about Goa’s traditional taxi operators, who often charge arbitrary, high fares with no standardization or transparency. Many believe app-based services could bring competitive pricing, reliability, and digital tracking to the transport ecosystem.
Uber Reacts
In response, Uber welcomed the move, saying it aligns with growing demand for reliable and modern mobility solutions in Goa. “We will submit formal comments and continue to engage with all stakeholders,” an Uber spokesperson said.
What’s Next?
The draft was published in the Official Gazette on May 20, and the public has until June 20 to send in suggestions or objections. A transport department official said the final policy will be refined based on stakeholder feedback, aiming to balance local interests with tourist mobility needs.
