At Sankalp 2024, Ola’s highly anticipated annual event held on August 15 in Bengaluru, founder Bhavesh Aggarwal made several groundbreaking announcements. The event showcased Ola’s advancements in AI, electric vehicles, and more, signaling the company’s deepening commitment to integrating cutting-edge technology into its products and services.
Krutrim AI Integration with Ola Electric Scooters
One of the most significant announcements was the integration of Ola’s AI virtual assistant, Krutrim, into Ola Electric scooters. This integration will be part of the MoveOS5 operating system, scheduled for a beta release by Diwali 2024. The addition of Krutrim aims to enhance the user experience by providing advanced AI-driven features directly within the scooter’s interface. This move highlights Ola’s focus on making its electric vehicles smarter and more user-friendly, leveraging AI to improve safety, navigation, and overall functionality.
AI Customer Care and Language Translation Tools
Ola also introduced Krutrim’s AI Customer Care app, designed to automate customer service for businesses. The app supports 22 Indian languages and can be integrated by enterprises in just one day. Notably, both Ola Electric and Ola Cabs have already implemented this AI-driven customer care system, allowing customers to interact with AI agents when seeking support.
In addition, Ola rolled out another AI tool named Bhashik, a multimodal language hub that enables real-time translation of videos into multiple languages. During the event, Aggarwal demonstrated Bhashik’s capabilities by live-streaming the event in various languages. This tool has already garnered attention from companies like Unacademy, which is using it for their language learning applications.
Expansion into AI Chip Manufacturing
In a move that underscores Ola’s ambition in the AI sector, Aggarwal announced plans to enter the AI chip manufacturing space. Ola is developing a silicon chip called Bodhi 1, tailored for Large Language Models (LLMs) and vision models, with production expected to begin by 2026. The company is also working on Bodhi 2, a more advanced chip designed to support models with over 10 trillion parameters, slated for release by 2028. These chips are expected to play a crucial role in advancing AI capabilities across various sectors.
Ola Maps and E-Commerce Innovations
Aggarwal also provided updates on Ola Maps, revealing that the platform’s API for developers is being expanded to cover a wide range of use cases, including routing, places, maps, and SDKs. The company further teased an AI-driven e-commerce tool called Shopping Co-pilot, which aims to deliver a personalized and interactive shopping experience for users. This tool is expected to complement Ola’s existing food and grocery delivery services available on the government-backed Open Network for Digital Commerce (ONDC).
Conclusion
Ola’s announcements at Sankalp 2024 mark a significant step forward in its journey to integrate AI across its products and services. From electric vehicles to customer care and AI chip manufacturing, Ola is positioning itself at the forefront of technological innovation, with ambitious plans to shape the future of AI in India and beyond.
