Infosys has updated its work-from-home (WFH) and hybrid work policy, signalling a move towards a more structured office-centric model while retaining some flexibility. The shift comes as the company — along with several peers in India’s IT services industry — recalibrates workplace norms after the pandemic-era surge in remote work.
New Attendance Expectations
Under the revised guidelines, employees are expected to spend a minimum number of days each month working from company offices. Specifically, the policy requires a minimum of 10 office days per month for most staff. While hybrid work remains formally part of the model, the criteria for claiming additional WFH days have been tightened.
Infosys has also capped the number of WFH exemptions at five days per quarter. Any requests for additional remote work beyond this quarterly limit must now be explicitly approved by the reporting manager, and are generally reserved for exceptional circumstances such as documented medical needs.
Managerial Oversight and Controls
The updated policy places a stronger emphasis on managerial approval and oversight for remote work arrangements. Automatic approvals for extended WFH days have been curtailed, and employees are advised to plan and seek pre-approval in advance to ensure their requests comply with the revised norms.
Linking Work Patterns With Collaboration Goals
Industry observers note that these changes reflect Infosys’s view that prolonged unrestricted remote work can dilute collaboration, slow knowledge transfer and impact team cohesion — especially on large, cross-functional projects. Company leadership has repeatedly highlighted the importance of in-person interactions for mentoring, training junior staff and fostering a more cohesive organisational culture.
The move aligns with similar shifts by fellow Indian IT firms such as Tata Consultancy Services (TCS) and Wipro, which have also strengthened office attendance norms to support collaboration and delivery excellence amid evolving client expectations.
Sustainability and Remote Work
In addition to attendance changes, Infosys has introduced a monthly survey for employees working from home to report household electricity usage, including data on appliances and energy-saving practices. The company says this exercise is part of its efforts to more accurately estimate remote work’s environmental impact and improve sustainability reporting.
Employee Reaction and Industry Context
Reactions among staff have been mixed. Some employees appreciate the clarity and structure the revised policy provides, while others are concerned about reduced flexibility, longer commutes and potential challenges in balancing work-life dynamics. As hybrid work continues to evolve, Infosys’s approach underscores a broader trend of moving away from unrestricted remote work toward balanced, measurable hybrid frameworks that reflect business needs and operational priorities.
