In a shocking turn of events, a Go First plane which was on its way to Delhi departed the city airport leaving behind more than 50 passengers!
A lot of enraged passengers have taken to Twitter to express their disappointment.
Read on to find out what happened!
Go Air Flight Leaves Without Passengers
As per reports, aviation regulator DGCA has requested a report from the airline after a Delhi-bound Go First plane reportedly left the city airport on Monday without taking more than 50 passengers who were waiting in a shuttle bus for boarding.
On social media, some travelers claimed that a busload of travelers from Bengaluru to Delhi was not taken aboard the Go First flight. They claimed that at 6.40 am on Monday, flight G8 116 left without the passengers.
The airline, however, urged the users to share their information in response to one of the tweets and stated: “We regret the inconvenience caused.”
A passenger, Satish Kumar, has tweeted, “Flight G8 116 (BLR-DEL) flew leaving passengers on ground! More than 50 passengers on 1 bus were left on ground & the flight took off with just passengers of 1 bus on boarded. Is @GoFirstairways @JM_Scindia @PMOIndia operating in sleep? No Basic checks!”
Shreya Sinha, another traveller, expressed her disappointment on Twitter, writing, “most horrifying experience with @GoFirstAirlines.” 5:35 am boarding the bus for the flight at 6:30 a.m. After being forced to stop the bus, the driver did so while inside a vehicle carrying more than 50 people. 50+ passengers are still on board as Flight G8 116 takes off. extreme negligence @DGCAIndia”.
The airline has been asked for a report, and appropriate action will be taken after that, according to a senior official at the Directorate General of Civil Aviation (DGCA).
Passengers To Be Given Full Refund And Free Seat If Downgraded By Airlines
We recently reported that according to new regulations proposed by India’s civil aviation regulator, Directorate General of Civil Aviation, passengers downgraded by airlines – for example, from premium economy to economy class seats – will now receive a full refund and a free seat in the next available class (DGCA).
The aviation regulator reported seeing a number of instances where passengers were downgraded (to a lower class) at the time of check-in for a variety of reasons, including unusable seats, a change of aircraft, and overbooking.