State-run telecom giant BSNL is set to introduce BSNL Pay, a digital payment service integrated within its Selfcare app. Powered by BHIM UPI, the service will enable users to recharge, pay bills, and transfer money seamlessly. Unlike standalone payment apps, BSNL Pay will be built directly into the telco’s existing ecosystem, promising secure, swift, and smart transactions for millions of subscribers.
A Rare Turnaround: Profits After 18 Years
BSNL’s upcoming digital leap comes on the back of a remarkable financial turnaround. For the first time in 18 years, the company reported consecutive profitable quarters. It posted a net profit of ₹262 crore in Q3 FY25, followed by ₹280 crore in Q4 FY25. This contrasts sharply with the ₹849 crore loss during the same quarter last year.
Union telecom minister Jyotiraditya Scindia highlighted the milestone, stating, “Back-to-back quarterly net profits, not just operating margins, for the first time since 2007.” BSNL’s annual loss has now shrunk to ₹2,247 crore in FY25, nearly halving from ₹5,370 crore in FY24.
Chairman A. Robert J. Ravi credited the revival to professional management, government support, and disciplined cost control. He added, “BSNL is not just being revived, but redefined.” With a renewed focus on expanding 4G and 5G networks, the telco is eyeing sustained profitability.
Strategic Partnerships: Tapping Satellites with Viasat
In another major move, BSNL partnered with Viasat, a US-based satellite communications provider. The collaboration aims to deliver satellite-powered internet services for consumers, aviation, and security forces in India. This partnership positions BSNL as a strong contender against Elon Musk’s Starlink, which is also preparing to enter the Indian market.
Satellite-based services will expand BSNL’s reach to remote regions where traditional telecom networks struggle, aligning with India’s digital inclusion goals.
The Road Ahead
With BSNL Pay, improved financials, and strategic global partnerships, the state-owned telecom operator is scripting a rare comeback story. If momentum continues, BSNL could soon emerge as a formidable competitor in India’s telecom and digital services ecosystem.
