Bharat Sanchar Nigam Limited (BSNL) has launched Voice over Wi-Fi (VoWiFi) services across the country, making it available to customers in all telecom circles. The nationwide rollout marks a significant upgrade in BSNL’s connectivity offerings, bringing enhanced calling features that improve voice quality and coverage indoors where cellular signals may be weak or unavailable.
What Is VoWiFi and Why It Matters
Voice over Wi-Fi, commonly known as Wi-Fi calling, allows mobile users to make and receive voice calls using a Wi-Fi network instead of relying solely on traditional cellular signals. When a customer’s phone is connected to Wi-Fi, the call is routed over the internet, offering several advantages:
- Better indoor coverage — especially in areas with weak cellular reception
- Improved voice clarity and reduced call drops
- Seamless switching between Wi-Fi and cellular networks
- Enhanced reach in basements, high-rise buildings, rural interiors and remote locations
VoWiFi works automatically when a user’s compatible handset is connected to a Wi-Fi network and the feature is enabled. It functions alongside regular cellular calling, with no additional mobile app required.
How Customers Can Use VoWiFi
To enjoy VoWiFi, users typically need:
- A VoWiFi-compatible smartphone
- An active BSNL SIM with a voice plan
- A stable Wi-Fi connection
Once these conditions are met, users can perform voice calls as they normally would. If the cellular signal is poor but Wi-Fi is strong, the call will route over the internet for better quality and reliability.
Customers may need to enable Wi-Fi calling in their phone’s settings if it is not already active. BSNL is expected to provide customer support and guidance on activating the feature for new and existing users.
Benefits for BSNL Subscribers
The introduction of VoWiFi is expected to benefit a wide range of BSNL users:
- Urban residents in high-density housing units with weak mobile reception
- Rural subscribers where cellular base stations may be sparse
- Frequent travellers who rely on public or private Wi-Fi hotspots
- Businesses and home users who want clear voice calls over Wi-Fi
VoWiFi can reduce dependency on cellular coverage alone, ensuring calls stay connected even when traditional signals falter.
Impact on Network Experience
By offering VoWiFi nationwide, BSNL strengthens its value proposition in a competitive telecom landscape. The feature enhances user experience, potentially attracting new subscribers and improving customer satisfaction. It allows BSNL to better serve locations where network infrastructure challenges have limited seamless voice communication.
Conclusion
The nationwide launch of VoWiFi by BSNL is a timely upgrade that aligns with modern connectivity expectations. By enabling high-quality voice calls over Wi-Fi networks, BSNL customers can enjoy clearer calls and improved coverage indoors and in remote areas. As digital reliance grows, VoWiFi adds resilience and convenience to everyday communication.
