Whatsapp Banned 16 Lakh Indians In 30 Days Of April; 844 ‘Grievances’ Received From India (Top Reasons For Ban?)

Whatsapp Banned 16 Lakh Indians In 30 Days Of April; 844 'Grievances' Received From India (Top Reasons For Ban?)
Whatsapp Banned 16 Lakh Indians In 30 Days Of April; 844 ‘Grievances’ Received From India (Top Reasons For Ban?)

On Wednesday, WhatsApp published its monthly report for the month of April 2022, under which it has been revealed that the Meta-owned messaging platform banned 1,666,000 accounts from India in April.

It is in accordance with the Rule 4(1)(d) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 that the report has been published.

Details of the Report

The spokesperson from WhatsApp said in a statement that in accordance to the IT Rules 2021, the report has been published for the month of April 2022. Details of the user complaints received, and the corresponding action taken by WhatsApp, as well as WhatsApp’s own preventive actions to combat abuse on our platform are there. As per the WhatsApp, 1.6 million accounts in the month of April. 

Over 18 lakh WhatsApp accounts have been banned in the month of March in the country. 844 grievance reports were received in the month of April and the platform actioned 123 of the reports. 

670 reports out of 844 grievance reports were for the ban appeal and the rest were under other categories like support and safety.

Over 597 grievance reports were received by WhatsApp in the month of March, out of which 74 were actioned.

Investments in AIML & State of the Art Technology

When it comes to preventing abuse and end-to-end encrypted messaging services, WhatsApp is an industry leader. The leader said that over the years they have prudently invested in Artificial Intelligence and other state-of-the-art technology, data scientists and experts and eventually keeping its users safe on the platform.

It is the stages like registration, during messaging, and in response to negative feedback that the abuse detection operates. This is received by WhatsApp in the form of user reports and blocks.

A team of analysts augments these systems to evaluate edge cases and help improve the platform’s effectiveness over time.

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