Tata Sons Joins Forces With TCS To Empower Air India’s Tech Operations: How Will It Work?

With a lot of fervor, India rejoiced the news of Tata winning the bid to acquire the troubled national carrier, Air India. And now that Air India will have a new owner, a slew of changes are being expected by India Inc. One of the major changes Air India will go through is the change in the way its IT systems and applications will be taken care of.

Tata sons turn to TCS for empowering Air India

According to sources, Tata Sons is looking to cut costs and streamline operations of Air India. Part of these plans include other operating companies from the group, TCS and TajSATS

The new owner will look to tap the capabilities and insights so that it can bring AI’s good old days of glory back, by making changes in Air India’s existing operating model and cost structure.

“Did you know that TCS runs the IT systems and applications of most national carriers of other countries except India’s? Once the deal is concluded, TCS would step in to manage the A to Z of Air India’s IT and digital operations,” a Tata Group executive said.

TCS will become the backbone of Tata Group’s overhaul efforts

Already TCS is the technology partner for Vistara, a joint venture between Tata Sons and Singapore Airlines. TCS also manages the IT and digital systems of Singapore Airlines.

It should be noted that TajSATS is a collaborative venture between the group-owned Indian Hotels Company Limited (IHCL), and the ground-handling and catering service provider SATS Ltd.

According to a report, this move would be a part of the sweeping changes, starting with a new set of directors, that the holding company of the Tata Group would bring about in Air India once the ownership was transferred.

Will Tata succeed in bringing the good old days back to the glory of the company? Only time will tell. We certainly hope so.

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