This Multinational Firm With 50,000 Employees Declare Permanent Work From Home For 90% Staff!

The ‘Work from Home’ work ethic, originated due to the ongoing pandemic is now sinking its claws in organisational workplace models, more than ever.

Various companies from different industry sectors are now realizing that shifting offices to home is no longer a vague idea. We have covered plenty of companies that extended the ‘WFH’ model to a permanent time-frame, even after the pandemic apparently ends.

Now, the American bank holding company Capital One Financial Corporation has made a permanent work from home announcement for most of its employees at its US call centres for credit card services, even post-pandemic.

Let’s learn more about it.

Capital One Permanent Remote Working for Majority of Employees

Capital One Financial Corporation, an American bank holding company specializing in credit cards, auto loans, banking and savings accounts, has announced that while the majority of its employees in its US call centres will be allowed to work from home ‘permanently’, a small chunk of its staff will be extended remote operations until March end 2021.

In an internal memo released by the card giant this week, CEO Richard Fairbank says,

“Your (employees) well-being is our top priority. “I’ve been inspired by your resilience and determination.

Creating home offices and learning new ways to work together. Talking to customers one minute and being schoolteachers the next.”

Other Card Companies Resort to Permanent ‘WFH’

Companies have been struggling with the idea of how to open offices again for their staff, since some time now. Addition of new cases every minute, brings no relief to these companies’ decisions.

It turns out that Capital One is not the only card services organisation that has decided to extend remote working facilities for their employees in a permanent sense.

The US consumer financial services company Synchrony Financial, America’s largest store credit card provider announced that it will allow all of its US employees to work from home permanently, just last week.

Also, McLean, a Virginia-based bank has ‘benefited from its years-long investment in cloud technology in the transition to remote work’, says Fairbank.

“We have shown that we can skillfully and effectively operate Capital One in a predominantly remote environment”, says Fairbank.

He also adds that it is due to their skillful and timely multiyear technology transformation, that allows them to be successful in achieving fronts which would have been impossible some years ago.