Filing Complaint Inside Trains, Railway Stations Becomes Easy; This New App Has Criminals’ Record, Images

Indian Railways have been up to news since some time now and for all different reasons; right from redeveloping new stations, to the very recent IPO offerings. Amidst all the recent and very emerging changes in the Indian Railways, where even privatization of trains has been gaining a lot of traction, there has been a piece of news again.

Indian Railways Launches Website & App to Register Complaints

A good news waves in to the passengers of Indian Railways. We’ll tell you why. The Union minister Nityanand Rai has recently launched a website and a mobile application, through which passengers of Indian Railways can directly register criminal complaints anywhere throughout the country. This kills the hassle of personally finding a railway office and registering the complaint.

The initiative taken shall facilitate the railway police to address complaints of railway passengers as well as in crime detection by integrating the criminal database online.

As per the Deputy Commissioner of Police (Indian Railways), Dinesh Kumar Gupta, the newly launched website: www.railways.delhipolice.gov.in, the app and website is filled with  database of criminals, including their photographs, active in Indian Railways’ jurisdiction all over the country would be uploaded. 

How Shall This Launch Be Helpful?

Gupta says such an initiative will be highly beneficial to the Government Railway Police (GRP). It not only shares information among the GRP but also will benefit the citizens, providing them with services at ease.

Along with all of these, the information about missing people, wanted criminals, unidentified dead bodies, absconding or proclaimed offenders, issues related to law and order, or other major occurrences will be shared among authorized GRP officials.

The entire website can only be accessed by authorized GRP officers. In fact, GRP heads of 24 states and one Union Territory have been assigned as super admin and they have been provided with separate user IDs and passwords.

Until now, the GRP heads of 24 states and one Union Territory have been assigned as super admin and they have been provided with separate user IDs and passwords.

Sahyatri Mobile App

Apart from all of these, we had filed you in with the information about launch of the very helpful ‘Sahyatri’ mobile application by the Indian Railways. This newly launched app shall help passengers find out the jurisdiction of a police station, as well as the details of GRP officials by geo-tagging with the help of Google Maps.

Not just this, the app will also have the ability to scan and read QR codes, while allowing users to connect to an emergency call as well. The app can be downloaded from Playstore on Android and Appstore on iOS phones and shall contain links to citizen services provided by Delhi Police through Tatpar and Himmat Plus mobile applications.

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