Top 100 Outsourcing Companies in World [2014]

[Updated: November 2014]

We have been featuring the Top Outsourcing Companies list since 2007, however, we have not been able to update it for past couple of years. The IAOP (International Association of Outsourcing Professionals) has recently come out with “The Global Outsourcing 100” for 2014 which enlists the top outsourcing companies in the world.

So we decided to update our list and bring you the most recent 2014 results.

As we have been following this list for past 6-7 years, you will be surprised to know that Indian companies are slowly falling off the charts. Infact, back in 2007-8, TCS and Infosys ruled the roost, but that is not the case anymore. Infact, in the 2014 list, they do not even feature in list (Now, thats not possible..but not sure why they are not in the list anymore). Most Indian companies have fallen from the ranks.

 

What is unique about this list is – It does not rank the companies on its size alone but based on various different Outsourcing parameters which include:

• Customer References
• Demonstrated Competencies
• Balanced performance
• Management Capabilities
• Size & Growth

India is biggest outsourcing destination in the world, and every company in top 10 have a presence in India – However, what is interesting to see would be how many India-bred companies are actually in the list.

Infosys Technologies, the iconic software company ranks 2nd in the list of World’s best Outsourcing companies. The top position is taken by Accenture. In the top 10 rankings there are 2 other India-bred companies – Wipro (4th) and TCS (7th).

Infosys has made big strides in this year’s list as last year it was ranked 9th, in the IAOP list, while TCS & Wipro were ranked 4th & 5th respectively.

Top 100 Outsourcing companies of 2010

(Indian companies highlighted in bold)

RANK	COMPANY	KEY STRENGTH
1	ISS	Balanced Performance
2	Accenture	Balanced Performance
3	CBRE	Balanced Performance
4	Kelly Outsourcing and Consulting Group	Balanced Performance
5	Colliers International	Management Capabilities
6	HCL Technologies	Management Capabilities
7	NCR Services	Demonstrated Competencies
8	Pactera	Demonstrated Competencies
9	Capgemini	Demonstrated Competencies
10	CGI	Management Capabilities
11	Cassidy Turley	Customer References
12	Firstsource	Management Capabilities
13	transcosmos	Management Capabilities
14	Sitel	Demonstrated Competencies
15	Sykes Enterprises	Demonstrated Competencies
16	Jones Lang LaSalle	Balanced Performance
17	Serco Global Services	Demonstrated Competencies
18	Luxoft	Demonstrated Competencies
19	Johnson Controls – Global WorkPlace Solutions	Management Capabilities
20	Newmark Grubb Knight Frank	Management Capabilities
21	Towers Watson	Demonstrated competencies
22	L&T Infotech	Balanced Performance
23	LeasePlan USA	Balanced Performance
24	Insigma	Management Capabilities
25	IBA Group	Management Capabilities
26	SoftServe	Management Capabilities
27	Quatrro	Balanced Performance
28	Infotech Enterprises	Balanced Performance
29	EXL	Balanced Performance
30	Swiss Post Solutions	Balanced Performance
31	TIVIT	Balanced Performance
32	Wicresoft	Balanced Performance
33	Mindtree	Balanced Performance
34	Cybage Software	Balanced Performance
35	Aegis	Management Capabilities
36	Sutherland Global Services	Balanced Performance
37	Softtek	Management Capabilities
38	MAYKOR	Management Capabilities
39	Datamatics Global Services	Balanced Performance
40	Xchanging	Balanced Performance
41	Aon Hewitt	Balanced Performance
41	Aptara	Management Capabilities
42	Canon Business Process Services	Balanced Performance
43	Concentrix	Customer References
44	iSoftStone	Customer References
45	tgestiona	Demonstrated Competencies
46	CIeNET International	Balanced Performance
47	SPi Global	Demonstrated Competencies
48	Neusoft	Management Capabilities
49	Diebold Integrated Services©	Management Capabilities
50	HGS	Management Capabilities
51	EPAM Systems	Management Capabilities
52	WNS Global Services	Balanced Performance
53	Unisys	Management Capabilities
54	Indecomm Global Services	Management Capabilities
55	MphasiS, an HP Company	Demonstrated Competencies
56	Stefanini	Management Capabilities
57	FPT Software	Customer References
58	ChinaSoft International	Management Capabilities
59	CPA Global Group	Management Capabilities
60	Altisource	Customer References
61	Donlen	Balanced Performance
62	Syntel	Management Capabilities
62	TELUS International	Management Capabilities
63	ITC Infotech	Demonstrated Competencies
64	TeleTech	Management Capabilities
65	RR Donnelley Global Outsourcing	Management Capabilities
66	MERA	Balanced Performance
67	NEORIS	Management Capabilities
68	Brookfield Global Relocation Services	Customer References
69	The Results Companies	Management Capabilities
70	Persistent Systems	Management Capabilities
71	Mastek	Demonstrated Competencies
72	Emerio GlobeSoft	Management Capabilities
73	Aditya Birla Minacs	Management Capabilities
74	Inspur	Balanced Performance
75	ARAMARK	Demonstrated Competencies
75	Ness Technologies	Management Capabilities
79	Itransition	Balanced Performance
80	TEAM International Services	Balanced Performance
81	Intetics	Balanced Performance
82	Miratech	Balanced Performance
83	Softengi	Customer References
84	ReSource Pro	Management Capabilities
85	Prominente	Balanced Performance
86	Oxagile	Customer References
87	Bleum	Management Capabilities
88	LegalBase	Balanced Performance
89	Auriga	Balanced Performance
90	ServicEngineBPO	Balanced Performance
91	Harbinger Systems	Management Capabilities
92	Ajuba international	Balanced Performance
93	Reksoft	Balanced Performance
94	DATROSE	Management Capabilities
95	Clutch Group	Management Capabilities
96	QX	Management Capabilities
97	GP Solutions	Customer References
98	SaM Solutions	Management Capabilities
99	CrysTelCall	Management Capabilities
100	AGS Health	Customer References